Massey Ferguson Kids' Softshell Jacket – Waterproof & Breathable | X993342302200 0.5 kg

At Farming Parts, we stand behind the quality of our clothing products. All clothing items come with a warranty against manufacturing defects, ensuring you receive products that meet our high standards.

• What’s Covered: This warranty applies to defects in materials or workmanship, such as faulty stitching or zippers.
• What’s Not Covered: Normal wear and tear, damage caused by improper use, or failure to follow care instructions are not covered under the warranty.

If you believe your clothing item has a manufacturing defect, please contact our team with clear photos of the issue, along with proof of purchase. We are committed to resolving your claim quickly and efficiently.

At Farming Parts, we strive to deliver your order quickly and securely, offering reliable shipping options to customers worldwide.

• Couriers: We partner with trusted couriers like Royal Mail, Parcelforce, FedEx, UPS and DHL to ensure safe and efficient delivery.
• Tracked Services: All shipments are sent using tracked or signed-for services, providing full visibility of your order.
• Order Processing: Orders are processed promptly, with dispatch times varying based on product availability.
• Order Cancellations: You can cancel your order anytime before dispatch. Once dispatched, cancellations are no longer possible.
• Returns: Returns are accepted within 14 days of receipt extending to 30 days for exchanges, with return shipping costs borne by the customer.
• Oversized Items: Larger items may incur additional shipping charges, which will be detailed at checkout.
• Customs & Duties: Orders shipped outside the UK may be subject to customs duties and fees as determined by local authorities. These are the customer's responsibility.
• Delivery Accuracy: To avoid delays, please ensure all delivery information is accurate when placing your order.

For more detailed information, please visit our Shipping Policy Page. If you have questions or need assistance, feel free to contact us!

When ordering from Farming Parts, please be aware of potential customs duties and taxes that may apply to your shipment, depending on your location:

• Customs Fees: Import duties and taxes are determined by your local customs authority and are not controlled by Farming Parts.
• Responsibility: Customers are responsible for paying any customs charges that may apply to their order.
• Unpaid Fees: If customs fees are unpaid, goods may be returned to Farming Parts in Northern Ireland. In such cases, return shipping and customs costs will be deducted from your refund, along with a 25% handling fee.
• Duty Charges: These fees generally reflect local taxes on imported items and vary by country.

If you’re uncertain about customs fees for your area, we recommend contacting our team for assistance before placing your order. We’re here to help ensure a smooth and transparent shopping experience.

At Farming Parts, we want you to be completely satisfied with your clothing purchase. If you're not, our returns process is straightforward and customer-friendly:

• Standard Returns: Clothing items can be returned within 14 days of receipt, provided they are unused, unworn, and in their original condition with tags intact.
• Refund or Exchange: We offer a 30-day refund or exchange policy for eligible returns. Refunds will be processed to the original payment method.
• Return Costs: Customers are responsible for the cost of return shipping unless the item was incorrect or defective upon arrival.
• International Returns: Returns from outside the UK follow the same guidelines, but customers are responsible for any courier and customs charges.
• Exclusions: Items damaged due to improper use, washing errors, or alterations are not eligible for return.

To initiate a return, please contact our support team with your order details. For more information, refer to our Returns Policy Page. We’re always here to help!