At Farmingparts.com, we provide a 1-year manufacturer's warranty on all tractor parts and equipment, covering any manufacturing defects to ensure product reliability and performance. Please note that the cost of return shipping for warranty claims is the responsibility of the customer.

For Buckler Boots, a unique warranty applies:

• Covers manufacturing defects, such as sole detachment or leaking in waterproof boots.
• To make a claim, customers must submit clear photos showing:

Defective boots and accompanying claims are sent to Buckler for approval. If approved, customers will need to return the defective product to receive a free replacement.

For further assistance or detailed guidance on warranty claims, feel free to contact our support team.

Farming Parts offers global shipping using reliable couriers, including Royal Mail, Parcelforce, and FedEx. All shipments are dispatched using tracked or signed-for services for secure delivery.

• Order Cancellations: Orders can be canceled anytime before dispatch. Once dispatched, cancellations are no longer possible.
• Returns: Returns are accepted within 14 days of receipt extending to 30 days for exchanges, with return shipping costs borne by the customer.
• Delivery Accuracy: The accuracy of delivery depends on the correct information provided by the customer during checkout.
• Damaged Packages: For packages that appear visibly damaged, inspect the contents carefully before accepting.
• Additional Charges: Oversized items may incur extra shipping fees, and customs duties for orders outside the EU are the customer's responsibility.

For detailed shipping terms, please refer to our Shipping Policy.

When importing goods from abroad, customers may be required to pay customs fees determined by their local authorities. These charges are not controlled by Farming Parts.

• Unpaid Fees: If customs fees remain unpaid, goods may be returned to Northern Ireland. In such cases, the return and customs costs will be deducted from your refund, along with a 25% handling fee.
• Customs Duties: These fees typically reflect local taxes on imported items.
• Customer Awareness: It is the customer's responsibility to understand potential charges. If you are unsure about customs fees, we encourage you to consult our team for guidance before placing your order.

For any questions, our support team is here to help.

Farming Parts is committed to ensuring customer satisfaction and offers a straightforward returns process:

• Standard Returns: Returns are accepted within 14 days for unused parts and merchandise, provided they are in their original condition. All parts come with a 1-year warranty.
• Return Costs: Customers are responsible for return postage, except in cases of staff-recommended parts or incorrect items.
• Clothing Returns: Clothing can be returned within 14 days, with an extended 30-day exchange policy.
• International Returns: Returns from outside the UK follow similar guidelines, but customers are responsible for courier and customs costs.
• Exclusions: Items purchased during stock clearance sales are non-returnable.

For further information, please visit our Returns Policy Page, or contact our team—we’re always here to help!