Refund policy

Returns & Refunds

Parts Returns All parts that have not been fitted for purpose or used can be returned to Farming Parts at 24-26 Market Street, Ballymoney, County Antrim, Northern Ireland, BT53 6EB within 14 days for a refund. We are unable to cover the cost of return postage unless you have been recommended a part by our staff that doesn't fit your machine as required. All parts are covered with a 1 year warranty and in the event of a part breaking, simply contact us and we will replace it with a brand new part.

Clothing & Merchandise Returns If you would like to return an item of clothing or piece of merchandise and it is within 14 days of the delivered on date, you can return your item for a full refund, no questions asked (All returned Items must be in condition they were received). We are unable to cover the cost of return postage unless the wrong item or size other than ordered was received. In the event of an item of clothing not fitting, simply return the item to us and we will refund it for you once we receive the returns to allow you to reorder another item or a different size. Our policy for exchanging items extends to 21 days.

**Please note if you have bought a Stock clearance sale product indicated at checkout all sales are final and no returns or exchanges will be accepted unless the wrong item was received.**

International Returns All parts that have not been fitted for purpose or used can be returned to Farming Parts at 24-26 Market Street, Ballymoney, County Antrim, Northern Ireland, BT53 6EB within 14 days for a refund. We are unable to cover the cost of return postage unless you have been recommended a part by our staff that doesn't fit your machine as required. All parts are covered with a 1 year warranty and in the event of a part breaking, simply contact us and we will replace it with a brand new part. Returns which incur costs from couriers or customs agencies will be covered by the customer. Shipping costs will not be refunded.

We will always be easy to contact & will always endeavour to help our customers as best we can to ensure they have a 5* shopping experience with high quality customer service. If you have any queries or problems with your order at all, simply contact us and we will help.

Customs Fees

When shopping and importing goods from another country you may have to pay custom fees when the goods ordered arrive in the destination. These are nothing to do with Farming Parts and are not costs applied to the goods by us. They are costs that may occur when entering your country and are set and controlled by your local customs authority. In the event of not paying the customs fees when the goods have already reached the destination the goods will be returned to us in Northern Ireland, United Kingdom. Any costs to get the goods back as well as any customs duties will be subtracted from the refund issued once the goods are returned. There will also be a 10% handling fee of the price of the ordered goods. Customs duty is usually the local area you live applying a tax to the order as you may have been able to order tax free from us due to your worldwide location. So please be aware of these possible charges before ordering and if you are unsure check with our staff before ordering from our website.

Free Shipping For Orders Of At Least £180

This only applies to orders in the UK & Ireland over £180 including VAT. Free shipping is only on items under 20kg and doesn't include the highlands or channel islands.

Insured Shipping Charges For Orders Over £100

All Orders over the value of £100 will have to be insured incase they are lost during transit. For further information please contact our customer support team at info@farmingparts.com

Cancellation Policy

If you complete your purchase and decide that you would like to cancel it, please contact us as soon as possible. We will happily cancel and refund the order right away. In the event of the order being dispatched before cancellation, we will more than happily accept a return of the item within 14 days of you receiving the item. Our exchange policy extends to 21 days from date of receipt