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Farmingparts.com Product Warranty Information

Customer Care - Warranties, Guarantees, Returns, and Shipping Information

Welcome to Farmingparts.com's comprehensive guide to our customer care policies. We are dedicated to providing you with exceptional service and clear information about our warranties, guarantees, returns, and shipping policies. Our goal is to ensure a seamless and satisfying shopping experience.

Warranty and Guarantee Information

Draper Tools

  • Lifetime Warranty on Hand Tools: We proudly offer a lifetime warranty on all Draper hand tools, highlighting our confidence in their quality and durability.
  • Power Tools Warranty: Our Draper power tools come with a standard 12 or 24-month warranty, with an option to extend this to 36 months on select products, ensuring your peace of mind.
  • BUNKER® Storage Range: Enjoy a 10-year warranty on our Draper BUNKER® modular storage range, designed for robustness and reliability.

Buckboots Guarantee Information

  • Unique Guarantee: Buckler's "body and sole together forever" guarantee showcases the unmatched reliability and comfort of Buckboots.
  • Claim Requirements: For any footwear defect claim, submit photos showing both boots, the label inside, the soles, and the defect (if possible), along with the industry/job role of the wearer. The guarantee is valid as long as the tread on the sole is not excessively worn.

Sparex Parts & Equipment Warranty

  • Manufacturing Warranty: We offer a 1-year warranty on all parts for manufacturing defects, ensuring your equipment runs smoothly.
  • Extended Warranty on Batteries: Selected batteries come with an extended 2-year warranty, providing additional assurance.

AGCO Parts & Labor Warranty

  • Tractor Parts Warranty: All AGCO tractor parts are backed by a 1-year manufacturing warranty.
  • Labor Warranty: A 6-month warranty on labor is provided if the part is fitted by an AGCO dealership.
  • Accreditation: As a 4* Accredited AGCO Dealership Franchise, we specialize in Massey Ferguson, Fendt Tractors, and Parts.

General Policy

Returns and Refunds Policy

  • 14-Day Return Policy: Unfitted or unused parts can be returned within 14 days for a refund.
  • Return Address: Send your returns to Farming Parts, 24-26 Market Street, Ballymoney, County Antrim, Northern Ireland, BT53 6EB.
  • Free Return Postage: Available only under certain conditions, particularly if a part recommended by our staff doesn’t fit your machine. Return postage is refunded only once the return has been received by Farmingparts.com

Clothing & Merchandise

  • Refund Within 14 Days: Return any clothing or merchandise within 14 days of delivery for a full refund to the original payment method. You may reorder the correct size or item either before or after receiving your refund.
  • Store Credit (14-21 Days): Items returned after 14 days but before 21 days from the delivery date are eligible for store credit. Once your return is received, a credit code will be issued via email. This credit can be applied at checkout in the discount/coupon code section, offsetting the value of your new order.

Promotional Product Returns Policy

Stock Clearance Sales

Final Sale Policy: Items marked as stock clearance are final sale, except in cases of incorrect item delivery.

General Policy

International Returns

  • 14-Day International Return Policy: The same conditions as our general policy apply.
  • Additional Charges: Customers cover any costs from couriers or customs agencies. Shipping costs are non-refundable.